Refunds & Cancellations

Here at Best UK Tours, we understand that plans can change during your trip, whether unforeseen or intentional. That’s why we’ve got our cancellation policy to ensure you understand your rights.

Cancelling Your Booking

If you need to cancel your booking, here’s what you need to know.

Standard Tours

If you need to cancel your booking, you can do so up to 14 days before your tour date and get a full refund.

If you cancel within the 14 days before your booking, we don’t provide refunds unless stated otherwise in your tour’s description.

Please note: all refunds exclude card processing fees and any applicable taxes.

Sailing Tours

Due to limited availability and booking demands, sailing tours have a stricter cancellation policy.

  • If you cancel over 100 days before the tour date, you will receive a 75% refund.
  • If you cancel between 40 and 100 days before the tour date, you will receive a 50% refund.
  • If you cancel less than 40 days before the tour date, we cannot offer a refund.

Tour-Specific Policies

Please note some tours might have unique cancellation rules, and these will clearly be outlined on the specific tour’s booking page. Therefore, we advise you to check the cancellation policy of your chosen tour for the most accurate information.

Cancellations by Best UK Tours

In very rare circumstances, we may need to cancel a tour. This could be due to bad weather, low bookings, or other unforeseen circumstances.

If this happens, you will be offered either a full refund (including card processing fees) or the ability to reschedule the date. This will be discussed with you by one of our team members in order work out the best outcome for you.

How to Cancel

If you need to cancel your tour, please do so by contacting us on +44 (0) 207 87 07 977 or emailing havefun@bestuktours.com. You will need your name and booking reference to hand.

Need Help?

If you have any other questions or concerns about cancellations or refunds, or you need help with your booking, please contact us today and our friendly team will help you.